Shipping policy

Last Updated: April 4, 2024

Overview

At Dixie Hike and Style, we are committed to delivering high-quality products promptly and efficiently. Our shipping policy is designed to provide our customers with clear expectations regarding delivery times based on the origin of shipment. Whether items are dispatched from our inventory in Saint George, Utah, or directly from our network of trusted suppliers, we prioritize transparency and customer satisfaction.

Product Availability and Origin

  • Direct Inventory Items: This category includes our exclusive collections such as Not-A-Bogg Totes, Comfy Loose Leg Jumpsuits, Final Touch Jumpsuits, various clothing pieces, all crossbody bags, Wild West products, Not-A-Stanley Tumblers, Zion Tumblers, and Patriotic Flag Tumblers.
  • Drop-Shipped Items: To offer a more comprehensive selection, we collaborate with reputable suppliers, including Fashion Go, Faire, Trendsi, The Ave Shops, and Dear Lover. These partnerships enhance our catalog with diverse fashion items and accessories.

Shipping Destinations

We ship to addresses within the United States and to selected international destinations. Shipping restrictions may apply to certain items or regions, reflecting the logistical capabilities of our inventory and supplier network.

Shipping Costs

Shipping charges are calculated based on order weight, delivery method, and shipment origin. To estimate your shipping costs, add your chosen items to the cart and proceed to checkout. Detailed shipping costs and item origins are disclosed to ensure complete transparency before order completion.

Estimated Delivery Times

Delivery estimates vary by shipment origin:

  • Our Inventory: Items shipped directly from our inventory are expected to arrive within 7 to 10 days.
  • US-Based Supplier Warehouses: For items dispatched from our suppliers' US-based warehouses, estimated delivery is within 8 to 12 days.
  • Overseas Warehouses: Items sourced from overseas locations such as China, Vietnam, or the Philippines are estimated to arrive within 14 to 18 days, accounting for international shipping and customs processes.

Tracking Information

A tracking number will be provided whenever possible, allowing customers to monitor their package's journey. Tracking details, including how to track your shipment, will be included in the shipping confirmation email.

Handling Damaged Shipments

If you receive a damaged item, please get in touch with us immediately at info@dixiehikeandstyle.com. We are dedicated to resolving such issues swiftly, offering replacements or refunds suited to the situation.

Customer Support

If you have questions about order delivery and shipment methods or need further information about the origin of your items, please reach out to us at info@dixiehikeandstyle.com. Our team is eager to assist and ensure your shopping experience meets your expectations.